Acceptable Use Policy

Scope

This policy applies to everyone who uses Resto Intelligence and forms part of the Terms of Service. Where a restaurant administers a workspace, it is responsible for its users' compliance.

People and employment

• Do not use the product for unlawful surveillance or monitoring of staff.
• Do not attempt biometric identification or audio monitoring through the product. These capabilities do not exist and must not be simulated by misusing other features.
• Do not use AI output to make or execute an adverse employment decision, including termination, discipline, demotion, pay reduction, or reduction of hours or shifts.
• Do not attempt to obtain a named hiring, firing, discipline, promotion, compensation, or ranking recommendation from Resto AI, or to work around the controls that refuse it.
• Do not use the product to build unlawful scores, rankings, or profiles of workers.
• Do not grant product access to a person under 16, and do not use the product in a way that conflicts with the employment rules that apply to a minor you employ.
• Do not misuse another person's staff passcode or sign-in credentials.

Guests and messaging

• Do not send messages to a person who has opted out, or import a contact list you do not have permission to message.
• Do not send unsolicited or bulk marketing messages through the product.
• Do not use guest contact details for a purpose the guest was not told about.
• Do not present the product's assistance features as an emergency or medical service.

Reviews and reputation

• Do not filter, gate, or suppress guest feedback based on how positive it is.
• Do not offer a reward in exchange for a positive review.
• Do not publish an AI-drafted response as though a person wrote and verified it without that review actually happening.

Security and integrity

• Do not attempt to access another tenant's data or bypass workspace, permission, or platform access controls.
• Do not probe, scan, or test the security of the service without written authorization.
• Do not upload content you do not have the rights to, or content that is unlawful.
• Do not export data beyond what your role authorizes, or automate access in a way that degrades the service.

Enforcement

We may investigate suspected violations and may suspend access where necessary to protect people, customers, or the service. Serious or repeated violations may end access entirely. Report a suspected violation to support@restointelligence.com, or a security issue to security@restointelligence.com.

Contact

Report a suspected violation to support@restointelligence.com. Legal notices: legal@restointelligence.com.

Business Mailing Address: Resto Intelligence LLC, 5155 Atlanta Highway, Ste 101 PMB 1002, Alpharetta, GA 30004, United States. Written notices may be sent to this address. It is a mailing address only, and is not a registered agent address, a registered office, or a statement of our principal place of business.